Safety instruction

Please be carefull and stay safe when selling or buying on our website

FOR BUYERS

1) Don't send money to someone you haven't met in person

2) Intial contact

  • Ask questions. When you first contact a seller by phone or email, express your interest in the item and ask any questions you may have. Ask about the condition and/or history of the item. Ask to see   digital photos as well.
  • Limit personal information. Limit the amount of information you share about yourself (for example, don't give out your home phone or address and remove personal information from your email). However, after the seller has answered some questions and seems credible, you may need to disclose more information about yourself such as your name and cell phone number (but keep it limited to that).
  • Establish the credibility of the seller. In addition to communicating over email, we recommend talking to the seller by phone before meeting them.
 
3) Meeting the Seller
 
  • Meet in a public place. Meet in a public place if possible - during the daytime when other people will be around.
  • Bring a friend. If the item is large, like a piece of furniture, and you must go to the seller's home, always let someone know where you are going. You may also want to share whatever contact info you have for the seller (address, phone number).
 
4) Seeing and Evaluating the Item
 
  • Do your research. It always helps to do advance research on the market value of item so you will know if you are getting a good deal. 
  • See it before you buy it. Always see the item in person before you buy it.

5) The transcation
 
  • Pay cash: the best way is to pay cash after you inspect the item you want to buy and you are 100% satisfied.
  • Protect your personally identifiable information. Do not give away your personal information such as bank details, credit card information, your passport number or personal ID
 
 If the seller seems evasive or suspicious, or makes you uncomfortable at any point during the transaction, do not continue to pursue the    transaction.
 
 

FOR SELLERS

1) Posting Your Ad
 
  • Be descriptive, use photos. Describe your item as accurately as possible so potential buyers don't become irritated if the item is not as expected. Include photos to give an idea of the appearance       and condition of the item.
  • Limit personal information. When posting your classified ad, use an email address that does not personally identify you (for example use a Gmail, Hotmail or Yahoo email rather than a work or home   email). If you use a phone number, use your cell number instead of your home phone.
  • Be direct and respond to potential buyers, answering questions and also finding out any information that may help inform the person to whom you are selling or renting.
 
2) Responding to Initial Contact
 
  • Answer questions. Respond to any interested buyer over email and/or by phone to answer his or her questions and to determine whether he or she is someone with whom you want to do business.   Try to get a sense of his or her overall credibility and trustworthiness to see if you want to move forward.
  • Limit personal information. Don't disclose any personally identifiable information, like where you work, until you feel comfortable with the other person. Avoid inviting someone to your home.
 

3) Meeting the Buyer
 
  • Meet in a public place; avoid being alone. Meet in a public place if possible, or if the item is large, arrange to have a friend over when the buyer arrives. If you are selling an item, you may want to     schedule your showings all at one time, especially if you are at home alone (there is safety in crowds). Let a neighbor know that potential buyers are coming to your house.
  • Be prepared to negotiate. A buyer may want to haggle with you about the price of an item. Be prepared to negotiate the price and terms of the transaction, but be clear where you stand.
  • Remove listing when sold. For common courtesy and to avoid angering potential buyers, once your item is sold, be sure to remove your classified ad and contact any interested buyers so they don't     waste their time coming to see it.
 
4) Insist on cash. In online classifieds, cash is the safest and the simplest for both parties.
 
 
If the buyer seems evasive or suspicious, or makes you uncomfortable at any point during the transaction, do not continue to pursue the transaction.
 
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